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FAQ

FAQ New webshop pages

Frequently asked questions related to shopping at Suomikauppa.fi are through this link. This article pertains to changes in the new version.

 

I already have an account with Suomikauppa. Do I have to register again?

No, your account has not been affected. When you are signing in for the first time, you will be prompted to give a new password after which your account is active again.

How do I register?

Instructions for registering can be found here.

 

I have a gift card, does it work in the new store?

No. If you have an unused gift card, please contact customer service at info@suomikauppa.fi (if possible, please forward the original email with your gift card, so that we get all the relevant information) and we will create a new gift card for you.

 

Where do I find shipping prices?

There is more detailed information about shipping here. Please contact customer service if you still have questions.