Shipping

No deliveries to the Canary Islands.

When delivering outside Finland you can choose from up to six different delivery methods: DHL Express or EconomyFedEx Priority or Economy, UPS Standard and GLS Finland. All orders that are sent outside the EU region will have the order invoice with required tariffs attached. Customs fees are not included in our prices, so we encourage you to check the customs procedure of your country before ordering.

It is advised to choose the delivery addressees according to the whereabouts of the consignee during business hours.

If you experience any difficulties with your parcel delivery contact our customer service.

WE RECOMMEND DHL EXPRESS OR FEDEX PRIORITY FOR ORDER CONTAINING FRESH BAKERY PRODUCTS! This way we can make sure that the fresh breads will be delivered in time.

Deliveries in Finland »

Country specific restrictions

Note! Please take a look at your country specific import restrictions before ordering.
Finnish Postal service country information »

For example, in Singapore: jewellery, chewing gum etc.
Australia: products containing seeds

Delivery costs

The shipment is priced according to the delivery address and weight or volume weight  (1 m3 = 250 kg). The parcels prices are always set for the starting kg weight. Products that have a large volume weight are products that are light but take a lot of room, or products that require a lot of packaging materials. Examples: crisps, dry breads, flakes, dishware, glassware and some seasonal items such as Christmas lights and straw decorations. The wrapping material also affects a product's weight. For example a 400g jar of jam actually weights 714g when weighed in the glass jar. On top of this the product will need to be wrapped in order to not break during transit.

You can see the delivery costs for the products you desire by adding them to shopping cart. In the shopping cart you can select the destination country, and put in your city and postal code (also state for those in the US) and see the delivery costs.

When selling and shipping products outside the EU, the recipient of the product is responsible for local taxes, toll fees and other such payments.

Delivery times

The delivery time of your order is made up of two parts; process time and transport time. The processing time of your order can vary depending of the availability of the products in the order, but primarily all orders are shipped within 1-3 business days from receiving the order. The transportation time of the shipment depends on type of delivery and the country. Scroll down to see estimated times of each transport method.

(Possible customs handling is not included in the delivery time estimates!)

Posti EMS (Thailand)

If a direct delivery is attempted, but the recipient cannot be reached, our delivery partners will try to contact the recipient by phone. If the recipient cannot be contacted, a collect notification of the shipment will be left behind.mTo make the delivery easier you should give all the information needed to help the delivery when ordering. For example, door codes, telephone numbers etc.

Estimated delivery times

  • Thailand: 3-6 business days

(Possible customs handling is not included in the delivery time estimates!)

DHL Express Worldwide

DHL is the global market leader in the logistics industry and part of Deutsche Post DHL. A global network composed of more than 220 countries and territories and about 275,000 employees worldwide offers superior service quality and local knowledge to satisfy supply chain requirements.

Estimated delivery times (Express)

  • Europe: 1-2 business days
  • Northern America: 2-5 business days
  • Other countries: 2-6 business days

Estimated delivery times (Economy)

  • Europe: 3-10 business days
  • Other countries: 4-12 business days

(Possible customs handling is not included in the delivery time estimates!)

Tracking: www.dhl.com

WE SUGGEST THAT YOU USE DHL DELIVERY WITH BREAD ORDERS!

FedEx International Priority and Economy

FedEx Express invented express distribution and is the industry’s global leader, providing rapid, reliable, time-definite delivery to more than 220 countries and territories, connecting markets that comprise more than 90 percent of the world’s gross domestic product within one to three business days. Unmatched air route authorities and transportation infrastructure, combined with leading-edge information technologies, make FedEx Express the world’s largest express transportation company, providing fast and reliable services for more than 3.6 million shipments each business day.

FedEx Priority

Estimated delivery times

  • EUROPE 1-3 business days
  • CANADA 2-5 business days
  • LATIN AMERICA 3 days to biggest areas
  • ASIA - INDIA - MIDDLE EAST 2 days to biggest areas
  • AFRICA - OCEANIA 3-4 days to biggest areas

 FedEx Economy

Estimated delivery times

  • EUROPE 3-10 working days
  • CANADA 4-10 working days
  • LATIN AMERICA 4-10 working days
  • ASIA - INDIA - MIDDLE EAST 3-10 working days
  • OCEANIA 5-10 working days

Tracking: www.fedex.com

GLS Finland

GLS is a european company acting in 42 countries. GLS stand for reliable, high quality and flexible parcel services. Parcels are in Europe delivered door-to-door (excluding Sweden) during business hours. In many european countries it is possible to collect the package from a GLS Parcel Shop >more information.

Delivery time map to Europe (excluding handling time and day of posting):